How can I tell when an email is legitimate?

Published: November 12, 2025

Dear 404: How can I tell when an email is legit?
A curious character in the shape of a brain

Dear 404,

I keep hearing about phishing scams but some of the emails I get look really convincing — like they’re from campus offices or even professors. How can I tell when an email is legitimate, and what should I do if I accidentally click on something sketchy?

— Suspicious but Curious

Dear Suspicious but Curious,

Phishing emails are the pop-up ads of the modern age — annoying, sneaky and everywhere. The trick? Pause before you click.

  • 1

    Hover over links. If the address looks off — it probably is.

  • 2

    Watch for urgency. “Your account will be locked!” is classic phish drama.

  • 3

    When in doubt, report! Use the U of T Report Phishing button in Outlook or forward the message to report.phishing@utoronto.ca when you receive a suspicious email. Then delete it.

  • 4

    If you clicked something suspicious — contact your local IT support right away and update your password(s).

To stay up on current university-targeted phishing attempts, check out the Phish Bowl!

Sincerely,
4[0‿0]4