Threat to life or property? Call 911.

For non-life-threatening emergencies, call Campus Safety:

St. George: 416-978-2222 | Mississauga: 905-569-4333 | Scarborough: 416-978-2222

Report a cyber security incident

If you have experienced any of the following, do not panic. Contact your local IT help desk right away. If personal information is involved, also notify the University Privacy Office at privacy@utoronto.ca.

What counts as personal information?

Personal information is any information about an identifiable individual, including details that can reasonably identify someone on their own or when combined with other information.

Examples of incidents:

  • Clicking a suspicious link.
  • Opening a suspicious attachment.
  • Suspecting your device is infected with malware.
  • Sending sensitive information to the wrong person or otherwise sharing personal information with someone not authorized to receive it.
  • Losing a device.
Icon for reporting a security incident

Report a phishing email

Received a suspicious email? Here’s what to do:

1. Report it

Select the U of T Report Phishing button in Outlook, or forward the email to report.phishing@utoronto.ca.

2. Delete the message

After reporting, delete the email from your inbox.

3. Clicked a link or opened an attachment?

If you clicked a link or opened an attachment, see Report a security incident.

Report a scam

Have you been targeted by a scam? Here’s what to do:

Incident support resources

Incident Response Plan

If you suspect a major cyber security incident, follow the university’s Incident Response Plan to ensure appropriate steps are taken and you have the resources needed to respond effectively.

Fraud prevention

Fraud can be a sign of a broader cyber security incident. If fraud involves compromised accounts, devices or personal information, report it as a security incident.

For information about common types of fraud and how to protect yourself, visit the Community Safety Office’s fraud prevention pages.

Icon for security related questions

Have questions about cyber security incident response?

Contact the Information Security Response team at security.response@utoronto.ca.

Icon for questions

Have a non-urgent IT question? Contact your local IT help desk:

St. George:

help.desk@utoronto.ca

Mississauga:

helpdesk.utm@utoronto.ca

Scarborough:

helpdesk.utsc@utoronto.ca