For support or assistance with UTORvpn or Remote Desktop Gateway, contact your local IT help desk.

If you are university staff, faculty or librarian and require a temporary change to UTORvpn’s blocked service configuration, you may request one using the UTORvpn Service Block Exemption Request Form.

If you are a departmental administrator, you may request changes to the AdminVPN user access policy using the AdminVPN DAP Request Form.

For all other VPN service inquiries, create a ticket on the Enterprise Service Centre (ESC).