Usage guide
How to get a UTORid
For information about getting and activating your UTORid, visit the TCard Office website.
Starting in October 2026, new UTORid activations will no longer require a Secret Activation Key (SAK). Existing UTORid holders are not affected. Learn more about changes to UTORid activation.
Sponsoring a guest UTORid
Administrators may need to issue a UTORid to someone who does not meet the criteria for a standard UTORid issued to students, staff and faculty. The UTORauth service provides two types of guest UTORids to meet this need. Guest UTORids provide access to the U of T wireless network but are not eligible for a UTMail+ email address.
For more information about guest UTORids, refer to “Guest UTORids” on the Enterprise Service Centre Knowledge Base.
IT staff and Business Officers can learn more about UTORid management tools at “UTORauth administrative tools (UTORauth-NET)“.
UTORid password reset
To change your UTORid password, refer to the “Reset your UTORid Password” article on the Enterprise Service Centre Knowledge Base.
UTORid help
To troubleshoot issues with a JOINid or UTORid, or to view frequently asked questions and answers, refer to the Enterprise Service Centre Knowledge Base. If you can’t find an answer there, contact your campus help desk for support.
Last modified: October 1, 2026
